SintDMA — How we collect, use, and protect your information
SintDMA ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data.
This policy applies to the SintDMA website, products, services, and any related interactions.
By using SintDMA Products or services, you agree to the practices described in this Privacy Policy.
Account information: name, email address, password (encrypted), and any profile information you provide.
Order information: billing details, shipping address, payment confirmation (processed securely through third-party payment processors), and order history.
Usage data: pages visited, time spent on pages, referring URLs, device type, browser type, and IP address.
Support communications: any information you share when opening a support ticket, contacting us, or interacting with our Discord community.
Cookies and similar technologies: small data files used to keep you logged in, remember preferences, and analyze site traffic.
To process and fulfill orders, including shipping and delivery.
To provide customer support and respond to inquiries.
To send order updates, security notices, and important service information.
To send optional marketing communications (only when you opt in).
To improve our website, products, and user experience.
To detect and prevent fraud, abuse, or violations of our Terms.
To comply with applicable legal obligations.
SintDMA does not sell or rent your personal information to third parties.
We may share information with:
Payment processors (e.g., Stripe, PayPal) to process transactions securely.
Shipping carriers to deliver your orders.
Analytics and service providers who help us operate the website.
Law enforcement or regulators when required by law or to protect our legal rights.
All third parties are required to handle your data in accordance with applicable privacy laws.
We use cookies and similar technologies to keep you signed in, remember cart contents, and measure site performance.
You can disable cookies in your browser settings, but some site features may not function correctly without them.
SintDMA uses industry-standard security measures to protect your data, including SSL encryption, secure payment processing, and restricted access to personal information.
No method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
You may request deletion of your account and associated data at any time, subject to legal retention requirements.
Access: you can request a copy of the personal data we hold about you.
Correction: you can update or correct inaccurate personal data through your account settings.
Deletion: you can request deletion of your account and personal data.
Opt-out: you can unsubscribe from marketing emails at any time using the link in the email footer.
To exercise any of these rights, contact us at the email address listed in the footer.
Our website may contain links to third-party websites or services (such as Discord, Trustpilot, or payment providers).
SintDMA is not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies separately.
SintDMA Products and services are not directed to individuals under the age of 18.
We do not knowingly collect personal information from minors. If you believe a minor has provided us personal data, please contact us so we can delete it.
SintDMA may update this Privacy Policy from time to time. The "Effective Date" at the top indicates when the latest changes were made.
Continued use of SintDMA Products or services after changes constitutes acceptance of the revised Privacy Policy.
If you have any questions about this Privacy Policy or how your data is handled, please contact us through our support channels listed in the footer of this website.
SintDMA does not sell your personal information. We collect only the data needed to provide our services, protect it with industry-standard security, and give you full control over your account.