Frequently Asked Questions

Standard shipping takes 3-5 business days within the US. International orders may take 7-14 business days depending on the destination and customs processing.

Yes! We offer FREE standard shipping on all orders over $130. For orders under $130, a flat $15 shipping fee applies.

Once your order ships, you'll receive a tracking number via email. You can also view your order status anytime by logging into your dashboard at /dashboard.php.

Yes, we ship worldwide. International shipping rates and delivery times are calculated at checkout based on your location.

Orders can be modified or cancelled within 2 hours of placement. After that, the order enters processing and cannot be changed. Contact us immediately if you need to make changes.

A DMA (Direct Memory Access) board is a hardware device that allows direct reading and writing of system memory. Our DMA boards are used for firmware flashing, memory analysis, and gaming peripherals.

Our DMA boards (35t, 75t) work with most modern systems. The Makcu and Fuser devices are designed to work with our DMA boards. Each product page lists specific compatibility information.

The 35t is our standard DMA board at $115, ideal for most use cases. The 75t ($125) is the premium version with enhanced performance, better build quality, and additional features. Both are top-tier products.

Yes! Our bundles (35t/75t + Fuser + Makcu) include everything you need to get started. No additional purchases required.

These are marked as "Coming Soon". Join our Discord for the latest updates on release dates and early access opportunities.

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Stripe. All transactions are secure and encrypted.

Absolutely. We use industry-standard SSL encryption and PCI-compliant payment processors. We never store your full card details on our servers.

We offer a 7-day return policy on hardware (must be unopened in original packaging). Firmware and digital products are non-refundable once downloaded. See our Refund Policy for details.

We accept international orders and price in USD for consistency. Your credit card will be charged in USD; the converted amount in your local currency depends on your card issuer's exchange rate.

No hidden fees. The price you see is the price you pay, plus shipping (if applicable) and any local taxes/duties for international orders.

Yes, you'll need to create a free account to place orders, track shipments, save favourites, and access support tickets.

Click "Forgot Password" on the login page and enter your email. We'll send you a reset link.

You can reach us through: (1) Our support ticket system at /support.php, (2) Discord community for live chat, (3) Email at support@sintdma.com. We typically respond within 2 hours.

All hardware products come with a 1-year warranty against manufacturing defects. Lifetime technical support is included for all customers.

After your order is delivered, you can leave a review on the product page. You can also share your experience on Trustpilot to help other customers.